Terms of Service

These terms are an agreement between you and Fort Detroit Logistics LLC (“we”, “us”), Goodrich, Michigan. They cover the Wrench Wallet apps and wrenchwallet.net. By using Wrench Wallet you accept them.

1. What Wrench Wallet is

Wrench Wallet is loyalty software for mobile tool dealers. It records points, rewards, deals and wish lists. We are not a party to any transaction between a dealer and a customer. We do not sell tools, we do not process payments between them, and we do not guarantee that any reward will be honoured.

2. Accounts

You must give accurate information and keep your login secure. You are responsible for what happens under your account. You must be at least 18 to hold a dealer account.

3. Dealer subscriptions

• $39.99 per month for one truck, charged when you sign up and monthly thereafter.
• Billing is handled by Stripe. By subscribing you authorise recurring charges until you cancel.
• Cancel any time. Your account runs to the end of the period you have paid for. We do not refund part-months.
• If a payment fails we may suspend the account. Data is retained for 30 days after suspension.
• We may change the price with at least 30 days’ notice. Continuing to use the service after that is acceptance of the new price.

4. Points and rewards — read this one

This is the part dealers most need to understand.

• Points are credit toward purchases from the issuing dealer. They are not money, not a gift card, not redeemable for cash, and not transferable between dealers or between customers.
• The dealer sets the rates and owns the obligation. When a customer redeems, the dealer provides the reward. We keep the record; we do not fund it.
• A dealer is responsible for honouring points their customers have earned, including if they stop using Wrench Wallet.
• Points have no value outside the issuing dealer’s program and expire if that program closes.
• We may correct point balances where there has been a clear error or abuse.

Customers: your points are a promise from your dealer, not from us. If a dealer does not honour them, that is a matter between you and them.

5. Acceptable use

Do not:

• Use the service unlawfully, or to harass anyone
• Create fake accounts, or manipulate points you have not earned
• Attempt to access another dealer’s or customer’s data
• Reverse engineer, scrape, or resell the service
• Send notifications that are misleading, offensive, or unrelated to your program

Dealers are responsible for the content of notifications and deals they create.

6. Your content

Reward names, deals, wish list entries and messages remain yours. You grant us the licence needed to store and display them within the service. You confirm you have the right to use any brand or product name you enter.

7. Our content

The Wrench Wallet name, apps, artwork and software are ours and remain ours. Nothing here transfers ownership.

8. No affiliation

Wrench Wallet is an independent product of Fort Detroit Logistics LLC and is not affiliated with, endorsed by, or sponsored by any tool manufacturer. Any product or brand names entered by a dealer are the property of their respective owners.

9. Availability

We aim to keep the service running but do not guarantee uninterrupted access. We may change or discontinue features. If we discontinue the service entirely we will give dealers at least 60 days’ notice so balances can be settled.

10. Disclaimers

The service is provided “as is”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant that the service will be error-free.

11. Limitation of liability

To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost profits or lost business.

Nothing here limits liability that cannot be limited by law.

12. Ending it

You can close your account at any time. We may suspend or close an account that breaches these terms, does not pay, or is used to harm others. Sections 4, 7, 8, 10, 11 and 13 survive termination.

13. Governing law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law rules. Disputes are subject to the courts of Genesee County, Michigan.

14. Changes

We may update these terms. For material changes we will give notice in the app before they take effect. Continuing to use the service after that is acceptance.