How it works

Screen by screen

Two apps and a web console: one app you run your program from, a free one your customers use, and the same program on your computer when you would rather not do it on a phone. None of it needs a card reader or any hardware.

Try the live demo A real program with 36 customers already in it. Nothing to set up.

What you use on the truck

The dashboard

Everything at a glance
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Everything at a glance

This is the first thing you see. The card in the middle is your program — how many points you have ever issued, and how many rewards customers have taken. The buttons above it switch the figures below between this week, this month, and all time.

What is working, and what is not
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What is working, and what is not

Scroll down and the numbers get useful. Average ticket tells you whether points are actually making people spend more. What people pick shows which rewards get taken — stock the top of that list and drop the bottom. The line underneath is the direction things are heading over the last few weeks, not a weekly scorecard.

Wish lists

What your customers plan to buy
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What your customers plan to buy

Customers write down tools they are saving for, and this is where you read it. Grouped by tool, so twelve people wanting the same ratchet is a number you can take to your distributor. This is the view to load the truck from.

Or the same list, by customer
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Or the same list, by customer

The other tab answers a different question — who asked. This is the one you want when someone is standing at the truck and you want to know what they have been after. Tap a name to see their list and clear anything that does not belong.

Your customers

Everyone on your program
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Everyone on your program

Every customer who has joined, with their balance. The four rows at the top are groups you can message in one tap: people who have gone quiet, people close to a reward, people sitting on points they have never spent, and everyone. The number beside each is how many people are in it.

Sending a message
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Sending a message

Pick a group and write a line. There are suggestions if you would rather not think of one. It goes to their phones as a notification — no phone numbers, no texting costs, no reply-all.

Payments made away from the truck
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Payments made away from the truck

When a customer pays you somewhere other than the truck, they tell the app and it lands here for you to approve. Nothing is added to their balance until you say so. An empty screen means nothing is waiting.

A customer, up close

Adding a purchase or a payment
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Adding a purchase or a payment

Tap any customer to open their card. Type what they spent and the app works out the points from the rules you set. Payment and Purchase are separate tabs because you may want them to earn at different rates.

Redeeming
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Redeeming

The Redeem tab shows what they can afford right now and what each one costs. Their balance is at the top in points and in dollars, so there is no mental arithmetic at the truck.

Or any amount you like
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Or any amount you like

Custom amount is for the times a reward on the list does not fit. The shortcuts across the top are the usual asks — $5, $10, $20, $50 — and each shows what it costs in points. Type a number and it tells you what it is worth before you commit.

Punch cards

The card the customer fills
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The card the customer fills

Buy ten, get one. The customer sees this card in their app and you punch it here. Ten purchases, twelve, twenty-five — you decide when you make the card.

Punching it
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Punching it

One tap per qualifying purchase. The app asks you to confirm the payment was actually made first, because a punch you cannot take back is worse than a moment of friction.

The history behind it
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The history behind it

Every punch, purchase and payment on that card, in order, with the points each one earned. If a customer ever queries a balance, this is the answer.

Rewards

Everything customers can trade points for
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Everything customers can trade points for

The rewards hub. Owed items is anything you promised but did not have on the truck — it stays on the list until you hand it over. Below that are your deals, punch cards and prize draws, then the form for adding a new reward.

Deals

Limited-time offers
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Limited-time offers

Deals appear in the customer app and scroll across the top of their screen. Mark one as hot and it gets a badge. The countdown is live — when the date passes it comes off on its own, with nothing for you to remember.

Posting one
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Posting one

A title, a line of detail, and how long it runs. If you want to run double points for the week, set it here — it applies to every purchase while the deal is live and goes back to normal by itself.

Setting up a punch card

Your live cards
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Your live cards

The cards you are currently running. A customer can be partway through more than one at a time, and each card tracks separately.

Making a new one
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Making a new one

Name it, say what earns a punch — a purchase, a payment, or your say-so — and how many punches finish the card. Then say what they get. That is the whole setup.

Prize draws

Power of 10 and Power of 25
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Power of 10 and Power of 25

Sell numbered squares on a card and draw a winner when it fills. Ten numbers or twenty-five, your price per square, your prize. It runs like a raffle sheet on the counter, except nobody loses the sheet.

Adding a reward
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Adding a reward

Give it a name, a cost in points, and a tier. Tick physical item for anything you hand over — that is what lets the app track it as owed when it is not on the truck.

The rules

What points are worth
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What points are worth

This is the one screen worth spending five minutes on. Start from a preset — Lite, Standard or Generous — then adjust. The top half sets how points are earned, the bottom sets what they are worth when spent.

What it actually costs you
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What it actually costs you

Type in what a typical customer spends and it shows what they earn, what it is worth, and what percentage of the sale that is. There is a yearly figure too. Nobody should set a rewards rate without seeing this number first.

Your account

Your details
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Your details

Your business name is what customers see when they join. Below it is your join code and a QR customers can scan.

Getting customers on it
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Getting customers on it

Marketing is the one to open first — posters, handouts and ready-written posts, all carrying your code. Above it, Share sends the code to one person and Poster prints a sheet to tape inside the truck, which works while you are serving someone else. Subscription is where you change your card or cancel.

Your points

What you have, at a glance
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What you have, at a glance

Open the app and this is the first thing you see — what you have earned so far, and what you have picked up this month. Points come from what you already buy off the truck. There is nothing to sign up for beyond the app itself, and it costs you nothing.

Punch cards
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Punch cards

Buy ten, get one — your dealer decides the number and the prize. Every qualifying purchase gets a punch, and you can see how many are left. Fill it and the reward is yours.

Prize draws

Power of 10 and Power of 25
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Power of 10 and Power of 25

A numbered card with a prize at the end. Buy a square, take a number, and when the card fills your dealer draws a winner. The numbers already taken are greyed out, so you can see how close it is to filling.

Winning

The moment it is drawn
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The moment it is drawn

You do not have to be watching. The next time you open the app, gold and cream confetti falls across the screen and the ticket lands in front of you with your number on it. A jingle plays with it, and the phone gives one soft tap.

It tells you what you won and who to see about collecting it. One button to dismiss.

Your card after the draw
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And the card keeps it

Close the ticket and the card stays as a record. The winning number sits in gold, every other number in red, and the line underneath tells you the prize is waiting. If somebody else won, that says so instead, with their name.

Paying off the truck

Tell your dealer you paid
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Tell your dealer you paid

If you settled up somewhere other than the truck, press here and say so. Your dealer approves it and the points land on your balance. It saves both of you remembering it next week.

Spending points

Trading them in
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Trading them in

Everything you can claim right now, with what it costs. Tap redeem and show your dealer — they hand it over there and then. If it is not on the truck that day it goes on their owed list, so it is not forgotten.

Wish lists

Tell them what you are saving for
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Tell them what you are saving for

Write down the tools you plan to buy. Your dealer sees the list and knows to bring them, which beats asking three weeks running. Some dealers give points just for adding to it.

Deals

What is on this week
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What is on this week

Limited-time offers from your dealer, with how long is left on each. They also scroll across the top of every screen, so you see them without going looking.

Your card

The bit you show at the truck
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The bit you show at the truck

Your dealer scans this and it pulls up your account — no card to carry, no name to spell out. Your balance and your member code are on it too, in case the camera will not cooperate.

Joining, and what you have earned
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Joining, and what you have earned

Ask your dealer for their join code and enter it here. Below that is every point you have ever earned and where it came from — so if a balance ever looks wrong, the answer is right there.

On your computer

The dealer console on a computer
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The same program, on a bigger screen

Everything in the dealer app is here too — customers, rewards, punch cards, deals, ticket drives and your rules. It is not a cut-down version and it is not a separate subscription. Sign in at wrenchwallet.net with the same email and password you use on the truck.

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Set it up at a desk, run it from the truck

Writing out reward rules, planning a contest or reading through wish lists is work you do sitting down, and a phone is a poor place to do it. The console is for that. Logging a sale with a customer in front of you is still the app, because that is the part that has to happen in one hand while you are holding something in the other.

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Nothing to install

It runs in the browser you already have, on whatever computer is nearest — the one in the shop, a laptop at the kitchen table, or the machine you do your books on. There is nothing to download and nothing extra to pay for.

That is the whole thing

$39.99 a month for one truck. Your customers pay nothing. Cancel any time.

Start your program Or try the demo first