01
Everything at a glance
The first thing you see. The card in the middle is your program: every point you've issued and every reward taken. The buttons above switch the figures between this week, this month and all time.
How it works
Screen by screen.
Two apps and a web console. One you run the program from, a free one your customers carry, and the same program on a computer when you'd rather not do it on a phone. None of it needs a card reader.
Try the live demo 36 customers already in it.
01 · On the truck
The dealer app.
What you use at the window. Twenty-four screens, most of which you'll touch once a week or less.
The dashboard
02
What's working, and what isn't
Scroll down and the numbers get useful. Average ticket tells you whether points are making people spend more. What people pick shows which rewards get taken. The line underneath is the direction over the last few weeks.
Wish lists
03
What your customers plan to buy
Grouped by tool, so twelve people wanting the same ratchet is a number you can take to your distributor. This is the view to load the truck from.
04
Or the same list, by customer
The other tab answers who asked. Useful when someone's standing at the truck and you want to know what they've been after.
Your customers
05
Everyone on your program
Every customer with their balance. The rows at the top are groups you can message in one tap: gone quiet, close to a reward, sitting on points, everyone.
06
Sending a message
Pick a group, write a line, or take a suggestion. It lands on their phones as a notification. No phone numbers, no texting costs.
07
Payments made away from the truck
When a customer pays you somewhere else, they tell the app and it lands here. Nothing touches their balance until you approve it.
A customer, up close
08
Adding a purchase or a payment
Tap a customer, type what they spent, and the app works out the points from your rules. Payment and Purchase are separate tabs so they can earn at different rates.
09
Redeeming
What they can afford right now and what each reward costs. Balance at the top in points and dollars. No mental arithmetic at the truck.
10
Or any amount you like
Custom amounts for when nothing on the list fits. Shortcuts for $5, $10, $20 and $50, each showing its cost in points.
Punch cards
11
The card the customer fills
Buy ten, get one. Ten purchases, twelve, twenty-five. You decide when you make the card.
12
Punching it
One tap per qualifying purchase. The app asks you to confirm the payment was made first: a punch you can't take back is worse than a moment of friction.
13
The history behind it
Every punch, purchase and payment on that card, in order, with the points each earned. If a balance is ever queried, this is the answer.
Rewards & deals
14
Everything customers can trade points for
The rewards hub. Owed items is anything promised but not on the truck; it stays on the list until you hand it over.
15
Limited-time offers
Deals scroll across the top of the customer app. Mark one hot for a badge. The countdown is live and the deal comes off on its own.
16
Posting one
A title, a line of detail and how long it runs. Set double points here and it applies to every purchase while the deal is live.
Cards & draws
17
Your live cards
The punch cards you're running. A customer can be partway through more than one, and each tracks separately.
18
Making a new one
Name it, say what earns a punch (purchase, payment, or your say-so), how many finish it, and what they get.
19
Power of 10 and Power of 25
Numbered squares on a card, your price per square, your prize. Draw a winner when it fills. A raffle sheet nobody loses.
20
Adding a reward
A name, a cost in points and a tier. Tick physical item for anything you hand over, so it can be tracked as owed.
Rules & account
21
What points are worth
The one screen worth five minutes. Start from Lite, Standard or Generous, then adjust how points are earned and what they're worth.
22
What it actually costs you
Type what a typical customer spends; see what they earn, what it's worth, and the yearly figure. Nobody should set a rate without this number.
23
Your details
Your business name is what customers see when they join. Below it: your join code and a QR to scan.
24
Getting customers on it
Marketing has posters, handouts and ready-written posts with your code. Share sends it to one person; Poster prints a sheet for the truck. Subscription is where you change your card or cancel.
02 · In their pocket
The customer app.
Free on iPhone and Android, always. Nothing to sign up for beyond the app itself. Points come from what they already buy off your truck.
01
What you have, at a glance
What you've earned and what you've picked up this month. Points come from what you already buy off the truck.
02
Punch cards
Every qualifying purchase gets a punch, and you can see how many are left. Fill it and the reward is yours.
03
Power of 10 and Power of 25
Buy a square, take a number; when the card fills your dealer draws. Taken numbers are greyed out.
04
The moment it's drawn
Next time you open the app, confetti falls and the ticket lands with your number on it. It tells you what you won and who to see.
05
And the card keeps it
The winning number sits in gold and the prize is marked as waiting, or it says who won.
06
Tell your dealer you paid
Settled up somewhere other than the truck? Say so here. Your dealer approves it and the points land.
07
Trading them in
Everything you can claim right now, with its cost. Not on the truck that day? It goes on the owed list.
08
Tell them what you're saving for
Write down the tools you plan to buy. Your dealer knows to bring them. Some dealers give points for adding to it.
09
What's on this week
Your dealer's limited-time offers with time left on each. They scroll across the top of every screen too.
10
The bit you show at the truck
Your dealer scans this and pulls up your account. Balance and member code are on it too.
11
Joining, and what you've earned
Enter your dealer's join code here. Below it, every point you've ever earned and where it came from.
03 · At the desk
The web console.
The same program on a bigger screen, at wrenchwallet.net/dealer. Same email and password as the app.
01
The same program
Customers, rewards, punch cards, deals, ticket drives and rules. Not a cut-down version and not a separate subscription.
02
Set up at a desk
Reward rules, contests and wish lists are sit-down work. Logging a sale with a customer in front of you is still the app.
03
Nothing to install
Runs in the browser you already have: shop computer, kitchen table, the machine you do your books on.
That's the whole thing
$39.99 a month. Your customers pay nothing.
One truck, everything above, cancel any time.